Services and Customer Care

Spare Parts

The Group’s Service Points can count on over 8,000 components and parts available all the time even in the summer. The existence of decentralized warehouses at the premises of Dealers in the main areas of the Mediterranean and the USA guarantees rapid availability of spare parts.

Service University

The Ferretti Group technical school combine lectures with training in the shipyard and on board the yachts, thus allowing technicians of the world Service Network for a constant development of their skills and a full knowledge of production processes and maintenance of different systems.

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Convergence

The long-standing sessions for captains of Ferretti Group yachts that offer a detailed examination of topics concerning the daily running of a motoryacht. These meetings consist of an intensive programme that combines classroom training sessions with outdoor activities.

E.M.E.A. (EUROPE, MIDDLE EAST & AFRICA)

Ph. : +39.0543.474445
LOW SEASON: 1st October – 30th April
MON-FRI : 8.30am-6pm (Italian time)
SAT-SUN and HOLIDAYS : 9am-6pm (Italian time)
HIGH SEASON: 1st May – 30th September
MON-SUN and HOLIDAYS : 8.00am - 8.00pm (Italian time)
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ASIA PACIFIC

Ph. : +852.2632.7633 (Hong Kong Office)
MON-FRI : 9.00am – 7.00pm
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CUSTOMER SERVICE
MON-SUN : 9am - 6pm (Italian time)
OPERATING 24/7
Ph. : +1.954.462.5527
Ph. : +1.877.525.4550
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